Performers and teachers can watch shows for free! However, we encourage you to purchase tickets to your must-see shows to avoid disappointment. As free entry for performers and teachers will be on a first-come-first-queue basis, you may not be able to watch if seats are no longer available, once tickets are sold out or the house is full.

Entry to all workshops is strictly limited to ticket holders only. (However, you can ask for what you need if workshop prices are a barrier to you - please see the “Community Gifts” questions).

If you are teaching workshops at the festival and wish to audit/attend another teacher’s workshop, please get in touch with the Artistic Directors for support.

If you haven't received the email, please check your “Spam” or “Junk Mail” folder. If your confirmation email details are still missing, click the 'Resend booking Confirmation' link on the website to resend the confirmation e-mail.

If you cannot find the tickets in your inbox, please contact BookMyShow’s Customer Service team at +65 6591 8871 or sg.care@bookmyshow.com for assistance.

Their call centre is operational from Monday to Friday (10 am - 9 pm) and Saturday to Sunday (10 am - 7 pm), all in SG time.

For any other enquiries, please send us an email at support@singaporeimprovfestival.com.

All transactions once completed and confirmed are not exchangeable or refundable under any circumstances.

For other Ticketing FAQs, please visit https://sg.bookmyshow.com/faq

In line with our festival theme of “Together Gather” and this year’s artistic mission to foster and broaden our sense of community, we have adopted the following principles for the flow of resources:

1. We invite and support access and participation for everyone who wants to be there

2. We ask for what we need and offer what we can

3. We invite collective generosity and abundance

4. Workshops and their associated resources are to nourish our regional community of practice, and build capacity - especially for collaboration

5. Expressions of need will be invited and met with care, discretion and support for people’s circumstances and dignity

We are offering two price points for workshops: Standard and Reduced.

We are offering a reduced ticket price with the intention of increasing accessibility and allowing more participants to benefit from this training who wouldn't be able to otherwise. As you consider your decision, we kindly encourage you to take a moment to reflect on your personal financial circumstances and select your ticket price accordingly.

Standard Price: This price helps us to cover direct costs of the festival, including venue rental and teaching fees. Please consider this option if your personal financial circumstances enable you to do so.

Reduced Price: This is a community-supported price made possible by contributions from our community. Please consider this option if the Standard Price is a barrier to attending the workshop.

We operate with the principle of “ask for what we need, and offer what we can”. If the Standard and Reduced options are still beyond your capacity, you can ask for support from the Community Gifts pot. For example, if you can only offer SGD 25, you can ask for SGD 50 from the Gifts.

Please write to us at support@singaporeimprovfestival.com and include your name, contact details, the show/workshop slot(s) you wish to attend and what you can offer. Please note that each request is subject to seat availability and fund availability - so the earlier you ask, the better.

We know that asking for help sometimes requires lots of courage and consideration. Feel free to reach out to us if you would like to have a conversation before deciding. We would love to hear from you and discover together how we can make attending possible for you.

If you wish to contribute to the Community Gifts fund, please write to us at support@singaporeimprovfestival.com. All funds received for this pot will go towards covering the fee for participants with limited financial means. The exciting part is we are not starting from zero - we are starting with at least SGD 555 as of 1st August in the pot from our community!

About the Community Gifts fund

We understand that these ticket prices might still be a lot for some people, while they are not much for others. That’s why we are creating a pot of funds called Community Gifts that everyone can give to, and ask for support from. Offer what you can - whether you are attending these workshops or not, you can join us in enabling everyone who wants to be there by contributing to this pot.

This is the first time in the history of the Singapore Improv Festival that we have attempted a model like this, and any leftover funds in this pot will be saved for the purpose of enabling financial accessibility in future iterations of the Festival.

(Special thanks to the people who inspired this model for us: The Art of Hosting.)

‘Die-Die-Must-Watch’ All-Shows Pass allows you to redeem a single free ticket to every show at the Festival.

This ticket covers the cost of attending all of the shows in the Festival and includes an additional SGD 30 contribution to our Community Gifts Pot. This helps to provide a partial gift of attendance to someone in need of financial assistance.

In addition, pass holders may look forward to more benefits and privileges, which will be announced closer to the Festival launch date.

Note that the ticketing platform requires you to redeem each show one by one before granting entry. This ticket amount of SGD 500 (excluding the booking fee) is fixed and final, regardless of the number of shows you redeemed.

How to redeem shows:

1. Upon purchasing your pass, you will receive a booking confirmation via email, which contains your unique Pass ID

2. Please refer to the individual Show listing here: SIF 2024 Shows

3. Select your desired shows for redemption

4. Select “Die Die Must Watch All-Shows Pass Holders” ticket type

5. Enter the Pass ID under "Redeem Passes"

6. Add all or selected shows you want to redeem into your shopping cart and check out at no additional cost

7. Your e-tickets will be sent to your email address